MTN Streamlines Customer Care: Introducing a Universal Number for All Your Needs
MTN understands the importance of seamless communication with its valued customers. In an effort to simplify the customer service experience, MTN is pleased to announce the introduction of a universal customer care number. This means you no longer need to remember different numbers for various inquiries!One Number for All
With the new system, all MTN customers in Nigeria can now reach a customer care representative by simply dialing 135. This single point of contact applies for any questions or concerns you may have about your MTN service, including:
- Billing and recharge issues
- Data and call plan inquiries
- Technical problems
- Account management
- Service activation and deactivation
The new universal number streamlines connecting with MTN's customer care team. No more searching for specific numbers based on your inquiry. Simply dial 135 and a representative will be happy to assist you.
Additional Customer Care Channels
While the new universal number is a significant step forward, MTN remains committed to offering various customer care channels for your convenience. You can still reach us through:
- MyMTN App: Manage your account, view data usage, and access frequently asked questions directly from your smartphone.
- MTN Chatbot (Zigi): Get instant assistance with basic inquiries through the chatbot available on WhatsApp (09033000001).
- MTN Social Media: Contact MTN on Facebook (@MTNLoaded) or Twitter (@MTN300) for assistance and updates.
MTN is dedicated to providing its customers with exceptional service. Introducing the universal customer care number reflects this commitment by making it easier than ever to get the help you need.
We encourage you to save the new number (135) in your contacts for all your future MTN inquiries!
